If you're new to the Pioneer-Westfield service area or are moving to a new home and need power turned on, click on the link below.
It is easy and convenient to pay your electric bill. We accept online, in-person, and check payments
Use our online forms to report a power outage or street amp issue.
Whether you are a homeowner or a renter, electrical safety should be a top priority in your home.
Pioneer Power and Light Company / Westfield Milling and Electric Light Company
It is the mission of Pioneer Power and Light Company and the Westfield Milling and Electric Light Company to every day deliver safe and reliable electric power to our customers at a reasonable and sustainable cost, in compliance with all regulatory obligations.
The PCAC (Power Cost Adjustment Clause) is the difference (greater or less than) between the current power cost and the base power cost. The base power cost is our power suppliers’ electric rate, which is what our rates are based on.
The current power cost is the cost of producing power for a given billing period from any and all generators currently supplying power to our power supplier.
The PCAC fluctuates due to costs associated with producing power at the generators for consumption. Examples of what would have an effect on the PCAC are increased costs in natural gas or coal.
In an effort to do our part to stop the spread of COVID-19 and for the health of our customers and employees, the office is closed until further notice. Please use the brown drop box to the right of the office door or our website to make your payment.
If you are inquiring about your bill, please call 608-296-2149 from 8 am to 5 pm Monday through Friday. Please be able to provide your account number and security code to obtain information regarding your account.